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You will receive notification via email in advance of your unit's transition to Skype for Business phone service.
You will know when the transition is complete when your Avaya or Cisco telephone no longer has dial tone.
If it is incorrect there, you can correct it yourself in HR/Pay by doing the following: You will receive notification via email in advance of your unit’s transition to Skype for Business phone service.
KU IT will work closely with your unit leaders and technology support staff to establish plans for your unit’s transition.
Please see the Recommended Skype for Business Devices page for information on purchasing Skype for Business compatible devices.
Skype for Business is not designed to be used with shared accounts for the purpose of instant messaging and presence.
You will not be able to see the caller’s ID from the lock screen, however if you are using a headset you can answer an incoming call using the answer button on the volume control of your headset.
Whether you are purchasing new individual equipment or you are responsible for making group or major purchases, you are encouraged to check with your departmental technology support staff for guidance on what to buy.
In general, if you are purchasing new computers (Windows or Mac), you should not have any issues with regard to Skype for Business/Lync.
With that being said, Skype for Business audio and video can work well over wireless networks given sufficient signal strength and available capacity.
Check our Knowledge Base article for more information on optimizing your wireless configuration.